RIQUAI ships with the logistics partner DHL.

Dhl bei Riquai

Shipping within Germany is generally free of charge.

The customer bears the shipping costs in the event of a return, unless there is a defect in the delivered goods. Find out more on our Information page on returns.

We will process your order immediately upon receipt. Dispatch takes place Monday to Friday on working days, if orders and payments are received by 12 noon on the same day, otherwise within 1 2 working days.en.

When the goods are dispatched, we will send you a dispatch notification by email.
Should it ever happen that an article is not available, we will contact you immediately.


You can pay in our online shop by direct debit, credit card, PayPal or purchase on account with Klarna Pay Later. For this we offer you the most modern and safest technologies.n.

No credit card or account details are stored on our servers. Payment takes place on the secure bank payment servers that meet all the requirements of credit card companies, including PCI certification.

Riquai does not charge you any additional fees for the payment methods, regardless of whether you want to pay by invoice, installment purchase, credit card, PayPal, Giropay, instant transfer or prepayment. You only pay the value of the goods. We ship free of charge.